Terms and Conditions of Sale and Use

GENERAL TERMS AND CONDITIONS OF SALE

Last updated on: [Date of the last update of the T&Cs]

Article 1 – LEGAL NOTICE

The present site, accessible at the URL www.shonensports.com (the "Site"), is published by:

ShonenSports, a company with a capital of 1,000.00 euros, registered with the R.C.S. of Marseille under the number 929 327 070, whose registered office is located at 15 Rue de Versailles, 13003 Marseille, represented by Lukman Boulahia duly authorized,

(Hereinafter referred to as the "Operator").

The individual VAT number of the Operator is: FR44 929 327 070.

The Site is hosted by Lukman Boulahia, located at 15 Rue de Versailles, 13003 Marseille.

The Publisher of the Site is Lukman Boulahia.

The Operator can be contacted at the following email address: shonensports@gmail.com.

Article 2 – GENERAL PROVISIONS RELATING TO THESE GENERAL CONDITIONS

The General Terms of Sale (the "General Terms of Sale", or "GTS") apply exclusively to the online sale of products offered by the Operator on the Website. The GTS are made available to customers on the Site where they can be directly consulted and can also be communicated to them upon simple request by any means. The GTS are binding on the customer who acknowledges, by checking a box or clicking on the button provided for this purpose, that they have read and accepted them before placing an order. The validation of the order by its confirmation constitutes the buyer's adherence to the GTS in effect on the day of the order, the preservation and reproduction of which are ensured by the Operator.

Article 3 – PRODUCT DESCRIPTION

The Site is an online store for ready-to-wear clothing, custom-made items, textiles, and accessories related to ready-to-wear in detail (hereinafter referred to as the "Product(s)") open to any natural or legal person using the Site (the "Client").

The Products presented on the Site each have a description (provided by the supplier or accessible on the manufacturer's website via a link on the Site) mentioning their essential characteristics. The photographs illustrating, where applicable, the products do not constitute a contractual document. The Product's user manual, if it is an essential element, is available on the Site or is sent at the latest upon delivery. The Products comply with the current French legal requirements.

The Client remains responsible for the terms and consequences of their access to the Site, particularly via the Internet. This access may involve the payment of fees to technical service providers, such as Internet service providers, which remain at their expense. Furthermore, the Client must provide and be fully responsible for the necessary equipment to connect to the Site.

The Client acknowledges having verified that the computer configuration he is using is secure and in working order.

Article 4 – CREATION OF THE CUSTOMER SPACE

To place an order on the Site, the Client must first create their personal client area. Once created, to access it, the Client must identify themselves using their username and their secret, personal, and confidential password. It is the Client's responsibility not to disclose their username and password in accordance with the provisions of the PERSONAL DATA article of these General Conditions. Each Client agrees to maintain strict confidentiality regarding the data, particularly the username and password, that allows them to access their client area, the Client acknowledging that they are solely responsible for access to the Service through their username and password, except in the case of proven fraud. Each Client also agrees to promptly inform the Operator in the event of loss, diversion, or fraudulent use of their username and/or password.

After creating their personal client area, the Client will receive an email confirming the creation of their client area.

The Client agrees upon registration to:

  • deliver real, accurate, up-to-date information at the time of entering it in the service registration form, and in particular not to use false names or addresses, or names or addresses without being authorized to do so.
  • maintain the registration data up to date in order to ensure their real, accurate, and current nature at all times.

The Client also agrees not to make available or distribute illegal or reprehensible information (such as defamatory information or identity theft) or harmful information (such as viruses). Otherwise, the Operator will be able to suspend or terminate the Client's access to the Site at its sole discretion.

Article 5 – ORDERS

The Operator strives to ensure optimal availability of its Products. The Product offers are valid within the limits of available stock.

If, despite the best efforts of the Operator, a Product turns out to be unavailable after the Customer's order, the Operator will inform the Customer by email as soon as possible, and the Customer will have the choice between:

  • the delivery of a Product of a quality and price equivalent to that initially ordered, or
  • the refund of the price of the ordered Product no later than thirty (30) days from the payment of the amounts already paid.

It is agreed that, apart from the refund of the price of the unavailable Product, if this option is requested by the Customer, the Operator is not liable for any cancellation compensation, unless the non-performance of the contract is personally attributable to him.

Except for any contrary mention in these General Conditions and without prejudice to the right of withdrawal provided by the applicable law, the Client's orders are firm and final.

At the time of placing an order, the Customer must select the chosen Products, add them to their cart by indicating the selected Products and the desired quantities. The Customer has the option to check the details of their order and its total price, and to return to the previous pages to possibly correct the contents of their cart before confirming it.

The Client agrees to read the General Terms and Conditions of Sale in effect before accepting them and confirming the terms and any delivery and withdrawal fees prior to payment of their order. The confirmation of the order implies acceptance of the GTC and forms the contract.

A copy of these General Terms and Conditions as accepted by the Client will be sent to the Client by email at the time of confirmation of their Order so that they can refer to it.

The contractual information related to the order (including the order number) will be confirmed by email in due time and no later than at the time of delivery. The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the "my account" section. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.

All emails sent to the Customer in connection with an order will be sent to the email address that the Customer uses to log into their customer account.

The Operator reserves the right not to validate the Customer's order for any legitimate reason, particularly in the event that:

  • The Client would not comply with the General Terms and Conditions in effect at the time of their order;
  • The customer's order history shows that amounts remain due for previous orders;
  • One of the Client's previous orders is currently under dispute;
  • The Client did not respond to a request for confirmation of his order that the Operator sent to him.

The Operator archives the sales contracts for Products in accordance with applicable legislation. By submitting a request to the following address shonensports@gmail.comThe Operator will provide the Client with a copy of the contract subject to the request.

Any modification of the order by the Client after confirmation of their order is subject to the agreement of the Operator.

The information provided by the Customer when placing the order (notably name and delivery address) is binding. Thus, the responsibility of the Operator cannot in any way be sought in the event that an error during the order placement prevents or delays the delivery.

The Client declares that they have full legal capacity allowing them to commit to these General Conditions.

Registration is open to capable adults and minors provided that they participate under the supervision of a parent or guardian holding parental authority. Under no circumstances is registration allowed on behalf of third parties unless validly authorized to represent them (for example, a legal entity). Registration is strictly personal to each Client.

In the event of a breach by the Client of any of the provisions herein, the Operator reserves the right to terminate the account of said Client without notice.

Article 6 – PAYMENT METHODS AND SECURITY

The Client expressly acknowledges that any order placed on the Site is an order with a payment obligation, which requires the payment of a price in exchange for the provision of the ordered Product.

In any case, the Operator reserves the right to verify the validity of the payment before shipping the order, by any necessary means.

The Operator uses the online payment solution [Online payment solution].

Orders can be paid using one of the following payment methods:

  • Payment by credit card. The payment is made directly on the secure banking servers of the Operator's bank, the Client's banking details do not pass through the Site. The banking details provided during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties.

The Customer's order is recorded and validated as soon as the payment is accepted by the bank.

The Client's account will be debited the corresponding amount only when (i) the data of the credit card used has been verified and (ii) the debit has been accepted by the bank that issued the credit card.

The inability to debit the amounts due will result in the immediate nullity of the sale.

The credit card may be refused if it has expired, if it has reached the maximum spending limit that the Customer is entitled to, or if the entered data is incorrect.

  • Payment by electronic wallet (such as Paypal). The Client already has an account on the electronic wallet used by the Operator. The Client can use this account and pay for their order securely without disclosing their bank details.

  • Payment by bank check. The Customer can pay for their order by bank check if they have an account registered with a bank established in France. When placing the order, the Operator will provide the Customer with the order and the address to send their check. Orders by check are processed upon receipt and after the check has been cashed.

  • Payment by bank transfer. The Customer can pay for their order by bank transfer. When placing the order, the Operator will provide the account details for the transfer, as well as the order reference to include in the transfer order. Orders are processed within a maximum of 48 hours following the receipt of the transfer.

The order validated by the Customer will only be considered effective when the secure banking payment center has approved the transaction.

In the context of control procedures, the Operator may need to request from the Client all the necessary documents to finalize their order. These documents will not be used for any purposes other than this.

Article 7 – PAYMENT OF THE PRICE

The price of the Products in effect at the time of the order is indicated in euros, all taxes included (TTC), excluding delivery and transport fees. In case of a promotion, the Operator commits to applying the promotional price to any order placed during the period of the advertisement made for the promotion.

The price is payable in euros (€) exclusively. The price is due in full after confirmation of the order. The prices offered include any discounts and rebates that the Operator may grant.

If delivery or transport fees apply, they will be added to the price of the Products and indicated separately before the Customer confirms the order. The total amount due from the Customer and its details are shown on the order confirmation page.

Article 8 – FORMATION OF THE CONTRACT

The contract between the Operator and the Client is formed at the moment the Client sends the confirmation of their order.

The Customer's attention is particularly drawn to the order acceptance method for orders placed on the Site. When the Customer places their order, they must confirm it using the "double-click" technique, meaning that after selecting Products added to the cart, the Customer must check and possibly correct the contents of their cart (identification, quantity of selected products, price, delivery terms and fees) before validating it by clicking on "I confirm my delivery", then they acknowledge acceptance of these General Terms and Conditions before clicking on the "I pay" button, and finally, they validate their order after filling in their banking details. The "double click" serves as an electronic signature and is equivalent to a handwritten signature. It constitutes an irrevocable and unconditional acceptance of the order by the Customer.

The archiving of communications, purchase orders, and invoices is ensured by the Operator on a reliable and durable medium in order to constitute a faithful and lasting copy. These communications, purchase orders, and invoices may be produced as evidence of the contract. Unless proven otherwise, the data recorded by the Operator on the Internet or by phone constitutes proof of all transactions made between the Operator and its Clients.

The order can be resolved by the Client by registered letter with acknowledgment of receipt or by a written document on another durable medium in case of:

  • delivery of a Product that does not conform to the declared characteristics of the Product;
  • delivery exceeding the deadline set in the purchase order or, in the absence of such a date, within thirty (30) days following the conclusion of the contract, after the Operator has been instructed, under the same conditions and without result, to make the delivery within a reasonable additional time;
  • increase in price that is not justified by a technical modification of the product imposed by the authorities.

In all these cases, the Client may demand the refund of the deposit paid plus interest calculated at the legal rate from the date of receipt of the deposit.

The order can be resolved by the Operator in case:

  • buyer refusal to accept delivery;
  • non-payment of the price (or the balance of the price) at the time of delivery.

Article 9 – RESERVATION OF OWNERSHIP

The Operator remains the exclusive owner of the Products ordered on the Site until full payment of the price is received, including any shipping costs.

Article 10 – SHIPPING AND DELIVERY

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries in these same geographical areas.

Delivery refers to the transfer to the Customer of physical possession or control of the Product.

The Operator offers you different delivery or shipping methods depending on the nature of the product: [Details of delivery methods].

The shipping costs are those specified at the completion of the order and are accepted by the validation of the order.

The Operator agrees, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are announced in business days on the Site at the time of ordering. These times include the preparation and shipping of the order as well as the time expected by the carrier.

The Operator agrees to ship the Products in accordance with the deadlines announced on each Product sheet and at the cart level, provided that the payment for the order has not been previously declined.

However, if one or more Products cannot be delivered within the initially announced timeframe, the Operator will send an email to the Customer indicating the new delivery date.

The Products will be delivered to the address provided by the Customer when placing the order. It is therefore the Customer's responsibility to ensure that this address is free of errors. The Operator's liability cannot be engaged if the address provided by the Customer is incorrect, thus preventing or delaying delivery.

Upon delivery, you may be asked to sign a receipt.

No delivery will be made to a P.O. box.

Upon delivery, it is the Client's responsibility to verify that the delivered Products conform to their order and that the package is sealed and undamaged. If this is not the case, the Client must indicate this on the delivery slip. No claims regarding the quantity or condition of the Product will be accepted if the claim has not been noted on the delivery slip.

Article 11 – RIGHT OF WITHDRAWAL

If a delivered Product does not fully satisfy the Customer, the latter may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

In accordance with Article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of Articles L. 221-18 and following of the Consumer Code, the Customer is invited to fill out the standard withdrawal form by clicking on the following link [Link to the withdrawal form].

The Operator will send an acknowledgment of receipt of the Client's withdrawal request by email.

If applicable, the Customer may exercise their right of withdrawal by notifying the following information to the Operator:

  • name, geographic address, phone number and email address;
  • The decision to withdraw must be made by means of an unambiguous declaration (for example, a letter sent by post, fax, or email as long as these contact details are available and therefore appear on the standard withdrawal form). The Customer may use the withdrawal form template, but it is not mandatory.

The return costs are the responsibility of the Customer, unless the item cannot normally be returned by mail, in which case the Operator will collect the Product at their expense.

The exceptions of Article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, particularly if the order consists of a contract:

  • fully executed service provision before the end of the withdrawal period and whose execution began after the express prior agreement of the consumer and express waiver of their right of withdrawal;
  • of the supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;
  • of supplying goods made to the consumer's specifications or clearly personalized;
  • supply of goods that are likely to deteriorate or expire quickly;
  • for the supply of goods that have been unsealed by the consumer after delivery and which cannot be returned for health or hygiene reasons;
  • of the supply of goods which, after having been delivered and by their nature, are mixed in an indissociable manner with other items;
  • of the supply of alcoholic beverages for which delivery is deferred beyond thirty (30) days and whose agreed value at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
  • for urgent maintenance or repair work to be carried out at the consumer's home and expressly requested by them, within the limits of spare parts and work strictly necessary to address the urgency;
  • of the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
  • of providing a newspaper, a periodical, or a magazine, except for subscription contracts to these publications;
  • concluded at a public auction;
  • services for accommodation, other than residential accommodation, goods transportation services, car rentals, catering or leisure activities that must be provided on a specific date or within a specified period;
  • of providing digital content not supplied on a tangible medium whose execution has begun after the consumer's express prior agreement and express waiver of their right of withdrawal.

The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused, and with all possible accessories.

Outre le Produit retourné, le colis de retour doit également contenir un courrier précisant les coordonnées exactes (nom, prénom, adresse) et complètes du Client ainsi que le numéro de commande, et la facture originale d’achat.

The Operator will reimburse the Customer the amount of the Product within fourteen (14) days from the receipt of the Product and all elements necessary to implement the Customer's refund. This refund may be made using the same payment method as that used by the Customer. In this regard, the Customer who paid for their order using vouchers/gift cards may be refunded with vouchers/gift cards at the discretion of the Operator.

By accepting these General Terms and Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

Article 12 – CUSTOMER SERVICE

The Client can contact the Operator:

  • by email by addressing to shonensports@gmail.com by providing their name, phone number, the subject of their request, and the order number concerned.

Article 13 – INTELLECTUAL PROPERTY AND LICENSE TO USE THE SITE

The Operator is the sole owner of all the elements present on the Site, including but not limited to, all texts, files, animated or non-animated images, photographs, videos, logos, designs, models, software, trademarks, visual identity, database, structure of the Site, and all other elements of intellectual property and other data or information (hereinafter, the "Elements") which are protected by French and international laws and regulations relating notably to intellectual property.

Consequently, none of the Site's Elements may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented, or exploited in any other way, whether for free or for a fee, by a Client or by a third party, regardless of the means and/or media used, whether known or unknown to date, without the prior express written permission of the Operator on a case-by-case basis, and the Client is solely responsible for any unauthorized use and/or exploitation.

ARTICLE 14 – LIABILITY AND WARRANTY

The Operator cannot be held responsible for the non-performance of the contract due to the Client or as a result of an event classified as force majeure by the competent courts or due to the unpredictable and insurmountable actions of any third party to these terms.

The Client acknowledges that the characteristics and constraints of the Internet do not allow for the guarantee of the security, availability, and integrity of data transmissions over the Internet. Thus, the Operator does not guarantee that the Site and its services will operate without interruption or malfunction. In particular, their operation may be temporarily interrupted for maintenance, updates, or technical improvements, or to evolve their content and/or presentation.

The Operator cannot be held responsible for the use that would be made of the Site and its services by Clients in violation of these General Conditions and for any direct or indirect damages that such use may cause to a Client or a third party. In particular, the Operator cannot be held responsible for false statements made by a Client and for their behavior towards third parties. In the event that the Operator's liability is sought due to such behavior by one of its Clients, the latter agrees to indemnify the Operator against any judgment rendered against it as well as to reimburse the Operator for all costs, including attorney fees, incurred for its defense.

Regardless of any additional contractual warranty (commercial warranty) that may be granted, the Products benefit from the legal warranty of conformity provided for in articles L. 217-4 and following of the Consumer Code (notably L. 217-4 to L. 217-14 of the Consumer Code), and from the warranty against hidden defects provided for in articles 1641 to 1649 of the Civil Code.

When you act under the legal warranty of conformity:

  • you have a period of two (2) years from the delivery of the goods to take action:
  • you can choose between the repair or replacement of the item, subject to the cost conditions set out in Article L. 217-12 of the Consumer Code;
  • you are exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four (24) months following the delivery of the goods (except for second-hand goods).

You can choose to implement the warranty against hidden defects of the sold item as defined in Article 1641 of the Civil Code. In this case, you can choose between the cancellation of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.

Reproduction of articles L.217-3, L. 217-4, L. 217-5, L. 217-7, L. 217-8, L. 217-9, L. 227-10, L. 227-11 and L. 217-12 of the Consumer Code, of articles 1641, 1644 and the first paragraph of article 1648 of the Civil Code, as in force on the date of these General Terms and Conditions of Sale:

Art. L.217-3 of the Consumer Code: "The seller delivers a good that is in accordance with the contract as well as the criteria set out in article L. 217-5. He is liable for any conformity defects existing at the time of delivery of the good as defined in article L. 216-1, which appear within a period of two years from that date. In the case of a sales contract for a good that includes digital elements: 1° When the contract provides for the continuous supply of digital content or a digital service for a duration of two years or less, or when the contract does not specify the duration of supply, the seller is liable for any conformity defects of this digital content or digital service that appear within a period of two years from the delivery of the good; 2° When the contract provides for the continuous supply of digital content or a digital service for a duration longer than two years, the seller is liable for any conformity defects of this digital content or digital service that appear during the period in which it is supplied under the contract. For such goods, the applicable period does not deprive the consumer of their right to updates in accordance with the provisions of article L. 217-19. The seller is also liable, during the same periods, for conformity defects resulting from packaging, assembly instructions, or installation when the latter has been made at his expense under the contract or has been carried out under his responsibility, or when incorrect installation, performed by the consumer as provided for in the contract, is due to shortcomings or errors in the installation instructions provided by the seller. This warranty period applies without prejudice to articles 2224 and following of the Civil Code. The starting point for the limitation period for the consumer's action is the day the consumer becomes aware of the conformity defect."

Art. L.217-4 of the Consumer Code: "The good is in conformity with the contract if it meets, where applicable, the following criteria: 1° It corresponds to the description, type, quantity, and quality, particularly regarding functionality, compatibility, interoperability, or any other characteristics provided for in the contract; 2° It is suitable for any special use sought by the consumer, communicated to the seller no later than at the time of the conclusion of the contract and accepted by the latter; 3° It is delivered with all accessories and installation instructions, which must be provided in accordance with the contract; 4° It is updated in accordance with the contract.."

Art. L.217-5 of the Consumer Code: "I.-In addition to the criteria for conformity to the contract, the good is compliant if it meets the following criteria: 1° It is suitable for the usual expected use of a good of the same type, taking into account, where applicable, any provision of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the relevant sector; 2° Where applicable, it possesses the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract; 3° Where applicable, the digital elements it contains are provided according to the most recent version available at the time of the conclusion of the contract, unless the parties agree otherwise; 4° Where applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer can legitimately expect; 5° Where applicable, it is provided with updates that the consumer can legitimately expect, in accordance with the provisions of Article L. 217-19; 6° It corresponds to the quantity, quality, and other characteristics, including in terms of durability, functionality, compatibility, and safety, that the consumer can legitimately expect for goods of the same type, having regard to the nature of the good as well as the public statements made by the seller, by any person upstream in the transaction chain, or by a person acting on their behalf, including in advertising or on labeling."

II.-However, the seller is not bound by any public statements mentioned in the preceding paragraph if he demonstrates: 1° That he was not aware of them and was legitimately unable to know them; 2° That at the time of the conclusion of the contract, the public statements had been corrected under conditions comparable to the initial statements; or 3° That the public statements could not have influenced the purchasing decision.

III.-The consumer cannot contest conformity by invoking a defect concerning one or more specific characteristics of the good, of which he has been specifically informed that they deviate from the conformity criteria set out in this article, a deviation to which he has expressly and separately consented at the conclusion of the contract.

Art. L.217-7 of the Consumer Code: "The defects of conformity that appear within a period of twenty-four months from the delivery of the goods, including goods containing digital elements, are, unless proven otherwise, presumed to exist at the time of delivery, unless this presumption is incompatible with the nature of the goods or the defect invoked. For second-hand goods, this period is set at twelve months. When the sales contract for goods containing digital elements provides for the continuous supply of digital content or a digital service, the defects of conformity that appear are presumed to exist at the time of delivery of the goods: 1° During a period of two years from the delivery of the goods, when the contract provides for this supply for a duration of less than or equal to two years or when the contract does not specify the duration of supply; 2° During the period during which the digital content or digital service is provided under the contract, when it provides for this supply for a duration greater than two years."

Art. L.217-8 of the Consumer Code: "In case of a lack of conformity, the consumer has the right to have the good brought into conformity by repair or replacement or, failing that, to a reduction in price or the resolution of the contract, under the conditions set out in this subsection. The consumer also has the right to suspend payment of all or part of the price or the provision of the benefit provided for in the contract until the seller has fulfilled the obligations incumbent upon him under this chapter, in accordance with the provisions of articles 1219 and 1220 of the Civil Code. The provisions of this chapter are without prejudice to the allocation of damages."

Art. L.217-9 of the Consumer Code: "The consumer has the right to demand the conformity of the goods to the criteria set out in subsection 1 of this section. The consumer requests the seller to bring the goods into conformity, choosing between repair and replacement. To this end, the consumer makes the goods available to the seller."

Art. L.217-10 of the Consumer Code: "The conformity of the goods must be achieved within a reasonable time frame that cannot exceed thirty days following the consumer's request and without major inconvenience to them, taking into account the nature of the goods and the intended use by the consumer. The repair or replacement of non-conforming goods includes, if applicable, the removal and return of these goods and the installation of the repaired goods or the replacement goods by the seller. A decree specifies the terms of the conformity of the goods."

Art. L.217-11 of the Consumer Code: "The conformity of the goods is ensured at no cost to the consumer. The consumer is not required to pay for the normal use they made of the replaced goods during the period prior to its replacement."

Art. L. 217-12 of the Consumer Code: "The seller may not proceed according to the choice made by the consumer if the requested compliance is impossible or results in disproportionate costs, particularly in regard to: 1° The value that the good would have in the absence of a conformity defect; 2° The significance of the conformity defect; and 3° The possible option to choose the other alternative without major inconvenience to the consumer. The seller may refuse to bring the good into compliance if this is impossible or results in disproportionate costs, particularly in regard to 1° and 2°. When these conditions are not met, the consumer may, after formal notice, pursue the forced execution in kind of the initially requested solution, in accordance with Articles 1221 and following of the Civil Code. Any refusal by the seller to proceed according to the consumer's choice or to bring the good into compliance must be justified in writing or on a durable medium."

Art. 1641 of the civil code: "The seller is liable for the warranty due to hidden defects of the sold item that render it unfit for the intended use, or that diminish this use to such an extent that the buyer would not have purchased it, or would have paid a lower price, had they known of them."

Article 1644 of the Civil Code: "In the case of articles 1641 and 1643, the buyer has the choice to return the item and be refunded the price, or to keep the item and receive a partial refund of the price."

Art. 1648 paragraph 1 of the civil code: "The action resulting from hidden defects must be brought by the buyer within a period of two years from the discovery of the defect."

It is reminded that the search for amicable solutions prior to any potential legal action does not interrupt the time limits for legal guarantees or the duration of any potential contractual guarantee.

ARTICLE 15 – COMMERCIAL WARRANTY

The commercial warranty (contractual commitment of the Operator, in addition to its legal obligations related to the conformity warranty of the Products) is subject to a written contract in accordance with the provisions of articles L. 217-21 and following of the Consumer Code, of which a copy is provided to the Client.

ARTICLE 16 – AFTER-SALES SERVICE

The after-sales service provided by the Operator that does not fall under the commercial warranty is subject to a contract of which a copy is given to the Client.

Claims made under the warranties must be sent to the after-sales service at the following contact details:

  • email address : shonensports@gmail.com
  • postal address: 15 Rue de Versailles, 13003 Marseille
  • phone number: [Phone]

The products covered by the warranties must be returned new, complete, and in their original condition and packaging after receipt and confirmation of the claim by the after-sales service.

The Client will be reimbursed for return shipping costs no later than thirty (30) days after the product is received by the Operator.

ARTICLE 17 – PERSONAL DATA

For more information regarding the use of personal data by the Operator, please read the Privacy Policy (the "Policy") carefully. You can consult this Policy at any time on the Site.

ARTICLE 18 – HYPERTEXT LINKS

The hypertext links available on the Site may lead to third-party sites not edited by the Operator. They are provided solely for the convenience of the Client, in order to facilitate the use of resources available on the Internet. If the Client uses these links, they will leave the Site and will then agree to use the third-party sites at their own risk or, where applicable, in accordance with the terms that govern them.

The Client acknowledges that the Operator neither controls nor contributes in any way to the development of the terms of use and/or the content applicable to or appearing on these third-party sites.

Consequently, the Operator cannot be held responsible in any way for the content of these hyperlinks.

Moreover, the Client acknowledges that the Operator cannot endorse, guarantee, or take responsibility for all or part of the terms of use and/or the content of these third-party sites.

The Site may also contain promotional hyperlinks and/or advertising banners linking to third-party sites not edited by the Operator.

The Operator invites the Client to report any hyperlink present on the Site that would allow access to a third-party site offering content that is contrary to laws and/or good morals.

The Client shall not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis.

ARTICLE 19 – REFERENCES

The Client authorizes the Operator to mention the name of the Client, its logo as a reference in its communication materials (brochure, website, commercial proposal, press relations, press release, press kit, internal communication, etc.).

ARTICLE 20 – GENERAL PROVISIONS

INTEGRITY OF THE PARTIES' AGREEMENT

These General Conditions constitute a contract governing the relationship between the Client and the Operator. They represent the entirety of the rights and obligations of the Company and the Operator related to their subject matter. If one or more provisions of these General Conditions are declared null and void under a law, regulation, or as a result of a final decision by a competent jurisdiction, the other provisions will retain their full force and scope. Furthermore, the fact that one of the parties to these General Conditions does not invoke a breach by the other party of any of the provisions of these General Conditions shall not be interpreted as a waiver on its part to invoke such a breach in the future.

MODIFICATIONS OF TERMS

The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there, and/or to temporarily or permanently cease to operate all or part of the Site.

Furthermore, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Terms and Conditions. The Client is therefore required to refer to these General Terms and Conditions before any use of the Site.

The Client acknowledges that the Operator cannot be held responsible in any way towards him or any third party due to these modifications, suspensions, or terminations.

The Operator advises the Client to save and/or print these General Conditions for safe and durable storage, so that they can be invoked at any time during the execution of the contract if necessary.

CLAIM - MEDIATION

In case of a dispute, you should first contact the company's customer service at the following contact details: shonensports@gmail.com.

In the event of a failure of the complaint request with customer service or in the absence of a response from this service within a period of ten (10) days, the Customer may submit the dispute related to the order form or these GTC opposing them to the Operator to the following mediator: [identity and contact details of the mediator].

The mediator will attempt, in complete independence and impartiality, to bring the parties together in order to reach an amicable solution. The parties remain free to accept or refuse the use of mediation as well as, in the event of resorting to mediation, to accept or refuse the solution proposed by the mediator.

APPLICABLE LAW

These General Conditions are governed, interpreted, and enforced in accordance with French law.

ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS BY THE CUSTOMER

The Client acknowledges having read these General Terms and Conditions carefully.

By registering on the Site, the Client confirms that they have read the General Terms and Conditions and accept them, thereby becoming contractually bound by the terms of these General Terms and Conditions.

The General Conditions applicable to the Customer are those available on the date of the order, a dated copy of which can be provided to the Customer upon request. It is therefore specified that any modification of the General Conditions made by the Operator will not apply to any order placed prior, unless expressly agreed by the Customer at the time of a given order.